GoToMyPC allows you to quickly log in and connect to your host computer from any remote computer, iPad, iPhone Android or Kindle device. Parallels RAS (Remote Application Server) is a streamlined remote working solution that provides secure access to virtual desktops and applications.Īmazon WorkSpaces offers an easy solution to provide a secure, managed, cloud-based virtual desktop experience to remote users. Access and control any remote computer or device, on or off the network – no VPN required.ĬonnectWise Control offers full remote control capabilities designed for help-desk style services, delivering on-demand remote issue resolution from anywhere. Establish secure connections and offer users remote support solutions in just a few seconds.īeyondTrust remote support works across Windows, Mac, Linux, Android, iOS, and Chrome OS.
Zoho Assist is cloud-based remote support and remote access software that helps you support customers or employees from a distance through web-based, on-demand remote support sessions.
Drag and drop to transfer files/folders.
Manage files, print documents and transfer data remotely. RemotePC allows you to access your computer from any device, anytime or anywhere. Here are our picks for the best remote support tools: Read: 13 Security Tips for Working Remotely The Best Remote IT Support Tools This is a huge timesaver and can alleviate technical and security problems created by inexperienced users. Rather than talking through steps with a frustrated user, an administrator can log in and take over their computer through remote access software. Remote support tools also come in handy when troubleshooting technical problems remotely. This enables users to access programs and files from their office computer while working from home or traveling with laptops anywhere in the world.Īccessing files directly from their source eliminates emailing or using other kinds of file transfer, keeping data safe and secure. Remote access software lets users or administrators “take over” a computer as if they were sitting in front of it themselves. Today, we’ll discuss the best remote IT support tools in the work-from-home era to help you provide top-notch IT resources to employees. Thankfully, there are dozens of remote IT support tools available to help you wrangle your technology and support your remote users. And companies are quickly realizing that providing IT support to remote workers brings a whole new onslaught of challenges.
Thousands of businesses have shifted their operations online – many of them permanently.Īs a result, many companies’ VPNs (virtual private networks) are overloaded and outdated, causing lags that negatively affect productivity. The COVID-19 pandemic has forced millions of people to work from home.
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